Included with every puppy
Free Home Delivery, Playpen Setup Included
5.0 from 41 Google reviews
Most shops hand you a carrier at the counter. We deliver your puppy home free, anywhere in Singapore, set up the playpen before your puppy explores the room, and walk you through all 30+ starter-kit items before we leave.
Free island-wide, setup and walkthrough included. No surcharge for any district.
- AVS licensed · AS24J00046
- 41 five-star reviews
- 2+ years in Balestier
Island-wide
What does proper puppy home delivery include?
Puppy home delivery, done properly, is three jobs in one visit: transporting the puppy safely in a secure carrier, setting up its space so the playpen, bed, water, and toilet area are ready before the puppy explores, and briefing the owner so the routine is clear before the door closes. It should be scheduled around the family, not the shop.
That is exactly what comes free with every Curious Tails puppy, anywhere in Singapore. Delivery is scheduled around your availability, usually mornings or evenings, and it is Nelson and Kim who turn up, not a courier.
Verify our licence on the AVS public registryDelivery, in one card
- Free, island-wide, no district surcharge
- Scheduled around you, usually mornings or evenings
- Playpen set up before your puppy explores
- All 30+ kit items explained in person
- Delivered by the owners, not a courier
Handover the way it should be
- delivery, anywhere in Singapore
- Free
- setup plus full kit walkthrough
- ~1 hr
- items explained before we leave
- 30+
- five-star Google reviews
- 41
delivery, anywhere in Singapore
setup plus full kit walkthrough
items explained before we leave
five-star Google reviews
Delivery Day, Start to Finish
The exact sequence, so nothing on the day is a surprise.
| Step | What happens |
|---|---|
| 1. Scheduling | We fix a slot around your availability, usually a morning or an evening, never around ours |
| 2. The ride | Your puppy travels in a secure carrier; short, calm, and air-conditioned |
| 3. Setup first | Playpen assembled and placed, bed in, water filled, pads down, before your puppy is let out to explore |
| 4. The walkthrough | All 30+ starter-kit items explained: feeding amounts, pad placement, grooming basics, harness fit |
| 5. Before we leave | Health records handed over, your free training lesson slot booked, and our WhatsApp confirmed on your phone |
The kit itself is its own story: see everything inside the 30+ item starter kit, and how the free AVS-certified training lesson slots into week one.
Setup Comes First, Always
The order of operations matters more than it looks. We assemble and place the playpen before your puppy is let out of the carrier, so the first thing it meets is a ready territory: bed, water, toys, toilet area, all in position.
Placement follows the same rules in every home: out of direct afternoon sun, away from the aircon's draft, near where the family actually spends its time. In an HDB flat or a compact condo, those few metres of difference decide how fast the settling happens.
Not Ready Yet? We Board Your Puppy Free
Renovations overrun. Trips were booked months ago. A puppy should not arrive into a half-painted flat or an empty house, so after your deposit we board your puppy free, lodging and food both covered, until you are genuinely ready.
There is no daily charge quietly accruing and no pressure to take delivery early. When your home is ready, we schedule the delivery around your availability and your puppy comes home to a calm start.
It is one of the inclusions that make our transparent puppy pricing read the way it does: $2,888 to $4,488, with the awkward gaps already handled.
Want a delivery slot that fits your week?
Message us about current puppies. Once you reserve, delivery is planned around your schedule, mornings or evenings, and boarding is free until then.
What to Prepare Before Delivery Day
Honestly, not much; that is the point of the service. Clear a corner of the living room for the playpen, roughly two by one metres, and think about where the family spends its evenings, because that is where we will suggest the pen goes.
Keep the delivery day itself light. A quiet home beats a welcome party: the puppy has one big job that day, and it is settling, not entertaining visitors.
If there are children, brief them before we arrive: calm voices, gentle hands, and let the puppy come to them. Everything else, the equipment, the food, the setup, arrives with us.
Your 4-item prep list
- Clear a corner near family activity (about 2m x 1m)
- Keep the day visitor-free and unhurried
- Brief the kids: calm voices, gentle hands
- Have your questions ready; the walkthrough is for them
The First 24 Hours After the Van Leaves
Bringing a new puppy home goes best when the first day is boring. Let your puppy explore the playpen at its own pace; the space already smells of its bed and toys, which is exactly why we set up before letting it out.
Feed the same food it came with, at fixed times, and keep handling gentle and short. Some whimpering on night one is adjustment, not distress; a comfort toy in the pen and a consistent response shorten it.
By day two or three the routine starts to hold, and the week-by-week puppy care guide takes it from there. The big food brands' puppy homecoming checklists agree on the fundamentals: continuity, calm, and patience.
What Families Say About the Handover
41 Google reviews, 5.0 average, and counting.
Delivery Questions, Answered
Is delivery really free, island-wide?
Yes. Home delivery is free anywhere in Singapore with every puppy, and it includes the playpen setup and the starter-kit walkthrough. It is all inside the $2,888 to $4,488 price, with no delivery surcharge for any district.
How long do the delivery and setup take?
Plan for about an hour. Setup comes first, so your puppy walks into a ready space, then we go through the 30+ starter-kit items with you. It runs longer if you have questions, and questions are the point of us being there.
Can I collect my puppy from the shop instead?
Of course. Collection from our Balestier shop works too; you still take the full starter kit home, and we run the same item-by-item walkthrough at the shop before you leave.
How long can you board my puppy after the deposit?
Until you are ready. After your deposit, boarding is free with lodging and food covered. Renovation overruns and booked trips are the usual reasons, and we simply plan the delivery date around them.
What paperwork comes with the puppy at delivery?
Health records, vaccination records, and microchip details come with your puppy. Dog licensing is completed with our assistance at the point of purchase, so by delivery day the paperwork side is already in order.
What should I do in the first 24 hours after delivery?
Keep it calm. Let your puppy explore the set-up playpen at its own pace, feed the same food at fixed times, hold off on visitors, and expect some whimpering on night one; it is adjustment, not distress, and it passes.
Visit or message us
Reserve First. Deliver When You're Ready.
2 Balestier Road #01-701 S320002 Singapore
Weekdays 12pm–6pm, Weekends 10am–6pm
Can't make the trip to Balestier? WhatsApp us for current puppies and prices; delivery, setup, and the walkthrough are already included.
Still weighing your options?
Take the two-minute breed selector, matched to your actual routine and home.